CRAVE ON CAMPUS

Privacy

 

Last Updated: March 1, 2016

 

This Privacy Policy explains how information about you is collected, used and disclosed by Crave on Campus, Inc. (“Crave on Campus,” “we,” “us”) when you access or use our website, mobile applications, or other online products and services (collectively, the "Services"), or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice such as adding a statement to our homepage or sending you a notification through our Services. We encourage you to review the Privacy Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account, request delivery services, communicate with us directly or via third party social media sites, participate in our contests, promotions or inquire or apply for a job with us.

The types of information we collect may depend on whether you are using our Services to submit orders for delivery ("Customers") or you are using our Services as an independent contractor delivering orders to Customers ("Deliverers"):

Customers Placing Orders:

We collect information when you create an account, submit an order for delivery, provide feedback on the services you received, request customer service, participate in our contests, promotions or surveys, or otherwise communicate with us. The types of information we may collect include your name, email address, campus name, phone number, billing address, delivery address, transaction information (e.g. date, time, restaurant, items ordered, payment amount, delivery instructions), social media usernames and any other information you choose to provide.

Independent Contractor Deliverer:

When you sign up to be a Crave on Campus Deliverer, we collect information in addition to the information required of all users of our app. The types of additional information we may collect include your school email address, campus name, and a photograph of your student identification card.

Information We Collect Automatically

When you access or use our Services or otherwise interact with us, we automatically collect information about you and we may associate it with information that you provide directly to us. For example, we may collect:

  • Transaction Information:

    We collect transaction details related to your use of your Services, including the restaurant and items ordered for delivery, data and time the service was provided, amount charged, and other related transaction details.

  • Log Information:

    We log information about your use of our website, such as your computer's operating system, the type of browser you use, access times, pages viewed, your IP address and the sites you visited before navigating to our website.

  • Mobile Device Information:

    We may collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers, mobile network information and information about your use of our mobile applications. With your consent, we may also collect information about the location of your mobile device, including the precise location data about the delivery route. We may also collect the precise location of your device when the app is running in the foreground or background. For more details about the collection of location information and the choices you have, please see “Information Choices and Changes” below.

  • Information Collected by Cookies and Other Tracking Technologies:

    We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our website and your experience, see which areas and features of our website are popular and count visits. Web beacons are electronic images that may be used on our website or in our emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see "Your Choices" below.

Information We Collect From Other Sources

We may also receive information about you from other sources and link or combine that with information we collect about you. For example, if you create or log into your account through a social media site , we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site.

If you use our Services as a Customer and as a Deliverer, we may combine or associate the information we have collected from you in both capacities.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services;

  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and receipts;

  • Send you technical notices, updates, security alerts and support and administrative messages;

  • Respond to your comments, questions and requests and provide customer service;

  • Communicate with you about products, services, offers, promotions, events and other news and information we think will be of interest to you;

  • Monitor and analyze trends, usage and activities in connection with our Services;

  • Detect, investigate and prevent fraudulent transactions and other illegal activities, including verification of your student identification, and protect the rights and property of Crave on Campus and others;

  • Link or combine with information we get from others to help understand your needs and provide you with better service; and

  • Carry out any other purpose for which the information was collected.

Crave on Campus is based in the United States and the information we collect is governed by U.S. law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy.

Advertising and Analytics Services Provided by Others We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services.These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Crave on Campus and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
Security Crave on Campus takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Your Choices and Changes

Account Information

You may update, correct or delete information about you at any time by logging into your account and updating your profile information or by emailing us support@craveoncampus.com. If you wish to delete your account, please email us at support@craveoncampus.com, but note that we may retain certain information about you for legitimate business purposes or as required by law. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Location Information.

When you first launch some of our mobile applications or visit one of the pages on our website that collect location information, you will be asked to consent to the collection of location information. If you initially consent to our collection of location information, you can later stop this collection by changing the settings on your mobile device or Internet browser. If you do so, certain features of our Services will no longer function. You can also stop our collection of location information by our mobile applications by following the standard uninstall process and removing the Crave on Campus application(s) from your mobile device.

Promotional Communications from Crave on Campus.

You may opt out of receiving promotional communications from us at any time by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Mobile Push Notifications/Alerts.

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can elect to stop receiving these messages at any time by changing the notification settings on your mobile device.

Your California Privacy Rights.

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. Crave on Campus qualifies for this alternative option. To opt out of having information about you shared with third parties for direct marketing purposes, please email support@craveoncampus.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@craveoncampus.com.